Privacy Policy
Privacy Policy
Information We Collect
To deliver a seamless shopping experience for your accessories (Hat, Popular bags, Silk scarves and shawls) and ensure order accuracy, we collect personal information in compliance with U.S. data protection laws (including CCPA), such as:
- Contact & Shipping Details: Full name, email address, phone number, shipping address, and billing address. This enables us to deliver your Hat/Popular bags/Silk scarves and shawls safely and share critical updates (e.g., order processing status, delivery confirmations for Silk scarves).
- Payment Information: Processed exclusively through secure third-party payment gateways (e.g., Visa, Mastercard, PayPal, Apple Pay). We never store full credit card numbers, CVV codes, or sensitive financial data on our servers—your payment details are protected by end-to-end encryption.
- Shopping & Preference Data: Style selections (e.g., Hat brim types, Popular bags styles, Silk shawls patterns), size preferences (for adjustable Hats or bag strap lengths), and purchase history. This data helps us personalize recommendations (e.g., lightweight Silk scarves for summer) and improve our accessories lineup.
- Website Usage Data: Browsing activity (e.g., views of Popular bags collections, Silk scarves fabric options) and cookie data (to enhance website functionality, such as saving your favorite Hat styles for future visits).
How We Use Your Information
Your personal data is used solely for legitimate, transparent purposes related to your accessories purchase:
- Process, pack, and ship your order—including sending fabric care guides (for Silk scarves and shawls) and tracking links for Hat or Popular bags.
- Respond to inquiries (e.g., questions about Hat size adjustments, Popular bags material durability) and resolve issues via email at shellylgordon1@yahoo.com.
- Send accessory-related updates (e.g., new seasonal Hat designs, limited-edition Popular bags, Silk scarf pattern launches) only if you opt in—you can unsubscribe at any time using the “Unsubscribe” link in our emails.
- Comply with legal obligations: maintaining order records for tax purposes, adhering to consumer protection laws, and ensuring compliance with product safety standards (e.g., non-toxic dyes for Silk accessories).
Data Security
We prioritize the protection of your sensitive information—especially details related to your purchase—with industry-leading measures:
- All data transmitted between your device and our platform is encrypted via SSL/TLS protocols (indicated by the “https://” prefix and browser padlock icon).
- Personal data is stored on password-protected, firewalled servers with restricted access—only authorized team members (trained in data security) can access necessary details (e.g., your shipping address for a Popular bag).
- Third-party partners (payment processors, shipping carriers like USPS, UPS) are contractually bound to keep your data confidential, ensuring security throughout the order and delivery process.
Your Rights
Under U.S. consumer data laws, you have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you (e.g., your Silk scarves order details, saved Hat size preferences).
- Correction: Update inaccurate information (e.g., a changed shipping address for your Popular bag).
- Deletion: Request the removal of your personal data (we may retain minimal records for tax/legal compliance, such as order invoices).
- Opt-Out: Withdraw consent for promotional emails at any time (see “How We Use Your Information” for details).
To exercise these rights, email our customer support team at shellylgordon1@yahoo.com—we will respond within 2 business days.